Manager/Senior Executive, Digital Programmes Office

Role Brief

1. Background

SMCCI is an independent non – profit organisation. The chamber plays a proactive role in representing the interests of the local Malay/Muslim business community. In line with our mission to nurture a vibrant entrepreneurial culture amongst local enterprises, SMCCI serves as a platform to create invaluable opportunities for members through regular business missions, conferences, networking sessions and activities to bridge members and the business community to the local and overseas markets. Together with our subsidiary, SME Centre @SMCCI, we advocate strengthening core competencies while increasing knowledge and enhancing internal capabilities to achieve growth and success for their businesses.

2. Purpose and scope

The digitalisation programme Manager/Senior Executive play an essential role in the conceptual development and operationalisation of the digitalisation strategy for members of the chamber, with Kampong Glam having used as a test - bed before expansion to other precincts in Singapore.

The digital programme officer role will ensure that the key programme management deliverables – plans, digital mapping, progress reports, workshops on digitalisation – are in place and suitably current, so that there is a realistic view of all digitalisation initiatives of Kampung Glam as a whole at any point in time.

The role also includes supporting the chamber’s other programmes and events in line with its bigger mission of nurturing Malay/Muslim businesses.

3. Key accountabilities and role outputs

To be successful the Digital Programmes officers will be required to:
• To collect data on the current digitalisation adoption rates by merchants to create a cohesive digitalisation map of Kampong Glam merchants.
• Determine and identify the digital requirements of each Kampong Glam merchant and to promote the adoption of new digitalisation initiatives to the merchants.
• Research and work closely with digital partners to encourage the adoption of new digital technology.
• To conceptualise and operationalise programmes and workshops to Kampong Glam merchants to broaden their knowledge and acceptance of the various aspects of digitalisation.
• Manage and administer the Management Committee meetings, coordinating with all relevant stakeholders.
• Provide personalised assistance and support to Kampong Glam merchants on digitalisation of their store as required.

4. Skills, knowledge and experience

The post-holder will be expected to have:
• Strong interpersonal skills to motivate and encourage the less tech-savvy merchants to adopt digitalisation
• Excellent communication skills, with the ability to write reports, correspondence and deliver presentations to a high standard
• Bachelor’s degree in a relevant field from a recognised university preferred
• For manager, minimum of 5 years relevant experience

Interested parties, kindly submit your resume to:

Applications close: 6 September 2019